Useful Information

Know Who You Shop With

Lawson H.I.S. Ltd is a family owned UK Company established in 1840. We are quality assured to ISO9001:2008 and guarantee that all products supplied are manufactured for the European market and carry CE approvals where required. All products are supplied with full manufacturers UK warranties. We ensure safe & secure shopping and as a UK company there are no UK import duties. See our full company history. Lawson H.I.S. Ltd is a company registered in England and Wales. Company Registration number: 00380831. VAT Registration number: GB188433433. Unit 1, Itchen House, 184 Empress Road, Southampton, Hants SO14 0JY

Ordering & Payment Methods

Online - Credit Card

We are happy to accept the following credit/debit cards: Visa, Switch/Maestro, MasterCard and Delta. Sorry, we do not accept Solo, American Express, Diner's Club or Visa Electron. We use a secure server for processing the online orders and the information you send us is encrypted using SSL before transmission.

By Telephone Credit Card / Cheque / Banker's Draft

If you wish to place order over telephone you can phone us on 023 8072 4775 to place your order. When ordering over the telephone we can accept the same cards as when ordering online, or you can send us a cheque or banker's draft, please just let our sales team know when you place your order. If paying by cheque or banker's draft, please note that we cannot despatch your order until your payment has cleared.

Returns Policy

If for some reason you need to return all or part of an order to us, we have a comprehensive returns policy to try and make the process as painless as possible for you.

Shipping & Delivery

Please read our Shipping & Delivery information page.

Contact Us

If you have any queries about our website, please don't hesitate to contact us. You can email our sales team via the address enquiries@lawson-his.co.uk, or complete our enquiry form. If you'd like to speak to us please call our sales office on 023 8072 4775. If you would like to send us a fax, our fax number is 023 8072 4779.

Address

Open 8.00 - 5.00pm Mon - Fri 8.30 - 12.30pm Saturday.

Comments or Suggestions

Our company is based on Customer Service and Satisfaction.

We are quality certified by Lloyds Register Quality Assurance (LRQA) to quality standard ISO9001:2008. As such, we encourage all comments and suggestions, and would like to hear about your experience of trading with us. We promise to publish all the good ones :-)

Please e-mail your comments or suggestions to us on comments@lawson-his.co.uk. View recently submitted customer comments.

The Waste Batteries & Accumulators Regulations

Under the Waste Battery Regulations, Lawson HIS are now offering a take-back scheme for all portable waste batteries.

You can return your batteries to our business premises in person (please do not send by post/carrier/etc), or you can take your batteries to a local Waste Portable Battery Recycling Facility. Most supermarkets and shops that sell batteries will have collection bins for used batteries, so end users may find stores in thier local area more accessible.

The Waste Electrical or Electronic Equipment Directive (WEEE)

Lawson HIS are members of the Valpak Distributor Take Back Scheme (DTS). Recycling facilities are available for all customers at which you can deposit your old electrical products. The legistlation aims to:

• Make good use of materials that make up electrical equipment waste rather than disposing of them in landfill.
• Prevent the negative effects of sending what are often hazardous goods to landfill

As a responsible, conscientous business, Lawson HIS has chosed to group together with others in joining this take-back scheme, through which we have paid towards the provision of improved recycling facilities for our customers. You can find your nearest facility at recycle-more.co.uk.

This symbol is known as the 'Crossed out Wheelie Bin Symbol'. When this symbol is marked on a product or packaging, it means that the product should not be disposed of with your general household waste. Only discard electrical/electronic items in separate collection schemes, which cater for the recovery and recycling of materials contained within. Your co-operation is vital to ensure the success of these schemes and for the protection of the environment.