Established 1840 - Sales / Customer Service: 023 8072 4775 - General Enquiries: 023 8072 4778 - enquiries@lawson-his.co.uk
CUSTOMER REVIEWS
22. May
Outstanding Customer Service, Even In The Face Of Adversity And Incompetent Carriers !! :-)
Carriers lost tool on first attempt, agency driver, numpty !!!Great response from Sue, replacement tool sent rapidly, kept informed with regular updates throughout, won't hesitate to use them again !!!
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— Steve Reynolds
20. May
Ordered Southampton Lunch Time. Arrived Cumbria 9Am Next Morning! Excellent.
Before receiving this customer review I had already telephoned Lawson H.I.S. to say thanks for the outstanding and friendly service. I was replacing a power tool which I paid over £100 for 5 years ago. The price for the identical product from Lawson?? £57 inc vat! I couldn't believe it! At this price I ordered two to get free delivery!All I needed for the old tool was a spare part and casually asked could they be obtained? "I will ask for you and get a parts breakdown" said the lovely Sue. It was e-mailed within the hour. What outstanding service. I will definitely use Lawson H.I.S. again and am just glad I found their website. Thanks again!
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— david rowlands